[agents] CFP: service cloud workshop in conjunction with ICSOC 2012

[Liu, Hua (Maria)]

To whom it may concern,

 

ServiceClouds workshop is in conjunction with ICSOC 2012 at Shanghai
China Nov 12~16 2012 

November 12, Shanghai China

http://chester.xerox.com/~xcwu/serviceclouds

 

The workshop on "SERVICE CLOUDS: Social computing for enterprise
applications" serves as a forum for discussion among academic and
industrial researchers as well as practitioners and students interested
in addressing problems in the emerging area of service clouds with a
particular emphasis on social interaction. Many research topics are
emerging in this theme including gamification to motivate domain experts
to actively participate in designing, deploying, executing, and
optimizing business processes, collaboration and visualization tools to
facilitate efficient and effective cross-organizational interactions,
crowdsourcing to outsource human tasks in business processes, and
competency management to ensure the right worker with the right
competency is available in the right position at the right time. The
workshop will further provide an opportunity to bridge academia and
industry in order to connect business needs with research efforts and
apply research achievements into real-world practice. 

 

Topics of Interest 

The general focus of this workshop includes but is not limited to: 

* Gamification methods and techniques and their usage in real world
scenarios 

* Collaboration tools and techniques 

* Crowdsourcing techniques and applications 

* Worker recommendation, reputation management, and fraud detection 

* Social relationships analysis among participants in business processes


* Impact of social relationships on the quality of business processes 

* Visualization tools and techniques that facilitate human interaction 

* Trust, privacy and security management in cross-organizational
interactions 

 

Important dates 

Submission deadline: Jul. 31, 2012 

Notification deadline: Sep. 15, 2012 

Camera ready paper & copyright: Oct. 1, 2012 

 

Proceedings 

The workshop papers will be published in Springer LNCS as post
conference proceedings. 

 

Workshop chairs 

Hua Liu Xerox Research Center at Webster, Xerox, Email: Hua.Liu AT
Xerox.com 

Munindar R. Singh, North Carolina State University, Email: singh AT
ncsu.edu

 

Thanks,

Hua